About Chêne Gear:

At Chêne, we build gear for hunters who demand more — more from their equipment, more from their experience, and more from the brands they trust. We believe in things made right, built to last, and backed by service that honors the people who use them. Every decision we make ties back to that standard.

As we continue to grow, we are looking for a highly organized, proactive, and service-minded Office Manager/Executive Assistant to help keep our team aligned, our office running smoothly, and our leadership team focused on what matters most.

Why this Role Exists:

The Office Manager/Executive Assistant serves as the operational backbone of the Memphis office. This role is responsible for creating structure, organization, and efficiency across the business while providing high-level administrative support to the executive leadership.

This individual will manage office operations, coordinate meetings and events, oversee administrative processes, and act as a trusted partner to company leaders. The ideal candidate is highly organized, resourceful, detail-oriented, and thrives in a fast-paced environment where priorities can shift quickly.

What You’ll Do:

Executive Support:

• Manage the executive team’s calendar, scheduling priorities, and meeting cadence
• Prepare executive briefings and meeting summaries to ensure leaders are prepared
• Organize information, ideas, and action items into clear and actionable formats
• Coordinate follow-up on key initiatives and commitments
•  Support strategic projects and special assignments as needed

Leadership Support:

• Coordinate leadership meetings and company-wide meetings
• Develop agendas and prepare meeting materials
• Take meeting notes and document key decisions
• Track action items and ensure commitments are followed through
• Help create accountability and alignment across the leadership team
• Identify gaps, bottlenecks, and opportunities for improved communication and execution
• Help drive organizational discipline and follow-through throughout the business

Office Operations & Hospitality

• Oversee day-to-day office operations and workplace organization
• Coordinate office hospitality, meals, and visitor experiences
• Ensure guests, customers, candidates, and partners receive a professional Chêne experience
• Support employee events and company gatherings
• Assist with onboarding new employees by preparing workstations and office orientation

Property & Vendor Coordination

• Coordinate facility maintenance, repairs, and vendor relationships
• Manage office-related projects and improvements
• Ensure company facilities remain organized, functional, and representative of the Chêne brand

Qualifications:

• 3+ years of experience supporting executives, leadership teams, or office operations
• Exceptional organizational and project management skills
• Strong written and verbal communication abilities
• Ability to handle confidential information with professionalism and discretion
• Experience coordinating executive travel, meetings, and events
• Highly proficient with Microsoft Office, Outlook, Teams, and calendar management tools

What success looks like:

Executive schedules are organized and optimized

Meetings are productive, action-oriented, and well documented

Executive Leaders have the information they need before meetings and clear next steps afterward

Office operations run smoothly with minimal oversight

Key initiatives move forward because someone is driving accountability and follow-through

The executive leadership team can focus on leading the business rather than managing logistics.

Visitors experience a professional and welcoming Chêne environment

Application Instructions

If you are qualified and interested in this position, please apply here.

About CHENE GEAR CO LLC

At Chêne, we build gear for hunters who demand more — more from their equipment, more from their experience, more from the brands they trust. We believe in things made right, built to last, and backed with service that honors the people who use them. Every decision we make ties back to that standard. We’re growing fast, expanding into new categories, and building systems to match the scale of the brand.

Description

About Chêne Gear 

At Chêne, we build gear for hunters who demand more — more from their equipment, more from their experience, and more from the brands they trust. We believe in things made right, built to last, and backed by service that honors the people who use them. Every decision we make ties back to that standard. 

At Chêne Gear, we are committed to building a world-class customer experience that goes beyond selling products — we create an environment where customers feel valued, engaged, and immersed in our brand both in-store and online. This role is about delivering an exceptional customer experience through every communication channel while supporting the overall Chêne customer journey. 

 What You'll Do 

• Deliver Unmatched Customer Service – Foster a customer-first culture where service excellence is the foundation of every interaction. 
• Intake for Warranty & Service Excellence – Ensure seamless execution of product servicing, warranties, and repairs, building trust and loyalty with our customers. 
• Support the Customer Experience Across All Communication Channels- Build trust and brand loyalty by providing responsive, knowledgeable, and customer-first support through phone and email interactions. 
• Cross-train within the retail store to support in-store customer experience needs as required. 

What You'll Bring 

• Passion for Customer Experience – A deep commitment to service excellence and building long-term customer relationships. 
• Communication Skills – Ability to deliver timely and efficient responses 
• Problem-Solving & Adaptability – Quick thinking, solution-driven, and able to navigate challenges with confidence. 
• Resolve customer issues with ownership, empathy, and attention to detail 

Qualifications 

• Customer service or customer experience preferred 
• Experience handling phone and email communication preferred 
• Understanding customer experience trends and brand storytelling is a plus 
• Bachelor’s Degree preferred 

Benefits 

• Comprehensive health, dental, and vision insurance. 
• Generous paid time off and holiday schedule. 
• Employee discounts on Chêne Gear products. 
• Opportunities for professional development and growth 

Why Join Chêne Gear? 

This isn’t just another customer service role — it’s an opportunity to help shape the customer experience behind one of the fastest-growing brands in the outdoor industry. You’ll play a key role in building customer loyalty, representing the Chêne brand, and delivering the premium level of service our customers expect. 

If you’re passionate about people, service, and creating exceptional customer experiences, we’d love to hear from you. Let’s create something legendary — together.

Application Instructions

If you are qualified and interested in this position, please apply here.

About CHENE GEAR CO LLC

At Chêne, we build gear for hunters who demand more — more from their equipment, more from their experience, and more from the brands they trust. We believe in things made right, built to last, and backed with service that honors the people who use them. Every decision we make ties back to that standard.

We’re growing fast, expanding into new categories, and building systems to match the scale of the brand. As we continue to grow, we are looking for leaders who can create a premium retail experience, build strong teams, and represent the Chêne brand with excellence.

Why This Role Exists

The Retail Store Manager is responsible for leading the daily operations of Chêne Gear’s Atlanta retail location, ensuring an exceptional customer experience, strong sales performance, and operational excellence. This role combines hands-on leadership, team development, visual merchandising, customer engagement, and ownership of store performance.

This position is responsible for creating a customer-first environment while developing a high-performing retail team that reflects the Chêne brand and culture. The ideal candidate is a strong people leader who thrives in a fast-paced retail environment and takes pride in building a premium customer experience.

Key Responsibilities:

Leadership & Team Development

• Recruit, hire, train, coach, and develop retail team members while fostering a culture of accountability, teamwork, and brand pride
• Lead by example on the sales floor by delivering exceptional customer service and supporting daily store operations
• Set clear expectations and performance standards for the retail team
• Schedule staff effectively based on business demands, traffic patterns, and seasonal needs
• Conduct performance conversations, coaching discussions, and annual performance reviews
• Build a positive and engaging team environment focused on growth and customer experience

Customer Experience:

• Deliver an exceptional customer experience that reflects the Chêne brand and values
• Ensure every customer receives knowledgeable, personalized, and friendly service
• Address customer concerns and escalations professionally and in a timely manner
• Educate customers on Chêne products, warranties, repairs, and brand story
• Maintain a clean, welcoming, and organized store environment at all times
• Actively guides the team in providing fully outfitted, personalized customer experiences.

Sales & Business Operations:

• Drive store sales performance and support the achievement of daily, weekly, and seasonal sales goals
• Analyze sales trends, customer behavior, and business performance to identify opportunities for growth
• Prepare reports related to sales, inventory, staffing, and operational performance
• Support inventory management, stock replenishment, cycle counts, and loss prevention efforts
• Monitor store expenses and support operational efficiency initiatives
• Ensure store compliance with company policies, procedures, and operational standards

Visual Merchandising & Brand Presentation:

• Execute visual merchandising standards that align with the Chêne brand experience
• Maintain seasonal product displays, promotional setups, and in-store marketing materials
• Ensure the sales floor consistently reflects a premium retail presentation
• Partner with leadership and marketing teams on product launches, promotions, and in-store events

Community & Brand Engagement:

• Serve as a brand ambassador for Chêne within the Atlanta market
• Support local events, promotions, and customer engagement opportunities
• Help create a retail environment that builds long-term customer loyalty and brand connection

Qualifications:

Required Qualifications

• 3+ years of retail leadership or management experience
• Proven ability to lead teams and drive sales performance
• Strong communication, leadership, and interpersonal skills
• Excellent organizational and problem-solving abilities
• Ability to work in a fast-paced, customer-focused retail environment
• Experience with POS systems, inventory management, and retail reporting tools
• Ability to work weekends, holidays, and extended hours during peak retail seasons

Preferred Qualifications:

• Experience in premium apparel, sporting goods, lifestyle, or outdoor retail environments
• Passion for the outdoors, hunting, and/or waterfowl culture preferred
• Entrepreneurial mindset with the ability to identify operational and sales opportunities
• Experience developing team members and building strong store culture
• Associate’s or Bachelor’s degree preferred, but not required

Physical Requirements:

• Ability to stand for extended periods throughout the workday
• Ability to lift up to 40 lbs as needed
• Comfortable working in a high-traffic retail environment during peak seasons

What Success Looks Like:

• A high-performing retail team that delivers exceptional customer experiences
• Strong execution of store operations and visual merchandising standards
• Achievement of sales goals and operational KPIs
• A clean, organized, and welcoming retail environment that reflects the Chêne brand
• Positive customer relationships and strong brand representation within the Atlanta market

Application Instructions

If you are qualified and interested in this position, please apply here.